(pursuant to and for the purposes of art. 12, 13 and 14 of EU Reg. 2016/679)


Identity and contact details of the Data Controller:

TS International Srl

Registered office: Via G. Carducci, 19 - Sovere (BG)

E-mail address:

It is concerned with the protection of your personal data and respect for your privacy.

Here's how we do it:

Our duty and your privacy:

This information concerns you if you are already a customer of ours, if you are registered on our site, if you have subscribed to our newsletter or if you are visiting our website.


- Who we are

- Our responsibility

- Your commitment

- When and how we collect your personal data

- The types of data we collect

- Why we collect your data

- Use of the site and management of services

- Customer support

- Marketing

- What do we mean by legal basis

- How we treat your data

- Your choices and your rights

- Where your data is stored

- How long will we keep your data

- Third parties who may process your data


Who we are:

In the management of your data relating to browsing activities on the site and for the request for contacts, the data controller is TS INTERNATIONAL Srl, VAT NUMBER IT03792330163, with registered office in Via G. Carducci, 19 - Sovere (BG) Italy which manages your data on the basis of specific agreements of which we will be happy to provide you with more information on their essential content should you request it.

Our responsibility:

If you are already a customer, you are registered or you are simply visiting the site we inform you that your data will be legitimately processed according to our decisions regarding the methods and purposes of the processing itself.

Your commitment:

We only ask you to read this information carefully to be fully informed on how we process your personal data.

When and how we collect your personal data:

As soon as you interact with we start collecting data. Their collection can take place either through your specific communication or automatically when using the website.

Here's how the collection takes place:




Your identification data (name, surname, telephone contact, address and e-mail)



Browsing the website



Your identification data (name, surname, e-mail address, Company, etc.) for contact request




The types of data we collect:

Contact details

Your name and surname, billing address, telephone number, e-mail address.

Identification data

Your IP address, login information, browser type and version, time zone, types of plug-ins, geolocation information about the place where you might be, operating system and relative versions, etc. (modify according to the type of cookies enabled)

What about the particular data?

We do not collect any type of particular data (ex sensitive data) that may concern you (i.e. those personal data that reveal racial or ethnic origin, political opinions, religious or philosophical beliefs, or trade union membership, genetic data, biometric data , data relating to health or sexual life or sexual orientation).

Why do we collect your data?

We can process your data only for certain reasons and, in any case, always in the presence of a legal basis that allows us to do so. This is why we process your data:

Use of the site and management of services:

The data is processed to allow registration on the Site, access and execution of the services reserved for registered users and the possible sending through the Site of a purchase order for the services available on the Site with the consequent conclusion of the related contract of buying and selling, including any administrative and accounting formalities. In this case the legal basis is the contract and the legitimate interest.

Management of site user requests ("contacts" section):

The data is processed to allow the management of requests from visitors to the site in the contact section and to allow them to be contacted. In this case, the legal basis is your consent.

What do we mean by legal basis:


It is the authorization to process your personal data for a specific purpose.

You can change your mind whenever you want!

You can withdraw your consent at any time by sending us an e-mail to the following address:

If you decide to withdraw your consent and there are no other reasons that authorize us to process your personal data, we will stop processing. Instead, if another legal basis authorizes us, we will continue the processing while always respecting your rights.

The legitimate interest

The processing of your data is possible on the basis of our legitimate interests or those of third parties, as long as they do not prevail over your rights and freedoms. Legitimate interests may concern:

- the collection of information from your behavior on our website and / or applications;

- deliver, develop and improve our services;

- allow us to improve, customize or modify our services and offers;

- verify the effectiveness of our marketing campaigns;

- improve data protection.

How we treat your data:

Data processing takes place mainly electronically.

Your choices and your rights:

Your choices


You can decide not to communicate your data to us

In this case, you can continue browsing our site, but we will not be able to provide you with any services without your personal data.

You can disable cookies by changing your browser settings

You can block cookies by setting your browser to prevent their storage. You can also delete cookies directly from your browser settings. If you disable cookies, you can continue browsing our site, but some of our services may not work properly. To find out more, see the cookie policy.


Your rights

You can always exercise your rights by sending us an e-mail to the following address:

You have the right to access information about you

This entails the right to ask us for further information regarding:

- the categories of data we process;

- the purposes of the processing;

- the categories of any recipients to whom the data could be communicated;

- the data retention period or, failing that, the criteria for determining this period;

- other rights regarding the use of your data.

We will provide you with the information within one month of your request, unless this affects the rights and freedoms of other parties (for example the privacy of another person or intellectual property rights) or if there are legal obligations that prevent it. We will inform you if we are unable to satisfy your request for these reasons.

You have the right to have your data corrected if it is inaccurate or out of date

You have the right to obtain the cancellation of your personal data (right to be forgotten)

You can, at any time, ask us to delete your personal data in our possession, in the event that the storage of your personal data is no longer necessary for the purposes of the processing.

You have the right to object to the processing of your personal data by us

You can always contact the Supervisory Authority to propose your possible complaints. Before doing that, feel free to contact us! We will be happy to resolve any problems relating to the processing of your personal data.

You have the right to object to the use of your data through automated decisions, including profiling

We may use your data to identify information that is potentially relevant to you (for example, to send you personalized emails based on your preferences we have collected). Otherwise, we will only use your data to provide you with our services.

We guarantee your rights even if we process your personal data on behalf of third parties

If we process your data on behalf of third parties, we guarantee that requests relating to the exercise of your rights will be sent to them without undue delay.

What level of security do we adopt to process your data?

We guarantee that the processing of your data takes place in maximum security: we have in fact adopted physical, IT and organizational measures suitable to ensure the protection of your data.

However, we must remind you that:

- You communicate your data to us at your own risk. We try our best but, unfortunately, there is currently no 100% secure data transmission.

- If you have the perception that you have suffered a breach of your data, please contact us immediately at

Where is your data stored?

Your data is processed within the European Union and in other data structures managed by the third parties identified below.

From the moment you communicate your personal data to us, you also consent to their transfer, storage and processing by us.

In case we need to transfer and / or store your data outside the EU, you will be adequately informed about it. Even in this case, we will take all appropriate measures to ensure maximum protection.

How long will we keep your data?

We will cease the active processing of your data within 12 months of the last use of the service or the closure of your account, unless any legal obligations (eg sales invoices) require us to keep your data for a longer time. For promotional activities aimed at you, which you can always ask us to stop, we will keep your data for a maximum of 24 months from your subscription to the service.

Third parties who may process your data:

To carry out our online business we need to use third parties to host applications, communicate with customers, manage e-mails, etc. We assure you that this collaboration takes place with the best subjects on the market that provide this type of services. We only share your data with them when it is necessary to ensure the maximum functionality of our services and in accordance with the security measures and best practices described in this Privacy Policy.

For more information contact us at

Cookie policy

We use cookies and other technologies to ensure you have the best possible browsing experience. For details, refer to the specific Cookies Policy